Case Study
Baby Sleep
Project Details
Website
Visit live linkType
API integration with WordPress and Woocommerce
Date Created
October 25, 2024
Industry
Ecommerce
Tech Stack
About the Client
About the ClientThe Pediatric Sleep Council (Baby Sleep) is a dedicated resource for parents seeking reliable information about sleep in young children. Their mission is to provide comprehensive, expert-backed guidance on baby and toddler sleep that is readily accessible to all. Their team consists of international experts in various fields related to child sleep and development, including pediatricians, psychologists, and researchers. They are committed to delivering accurate and up-to-date information to help parents support their children's healthy sleep habits.
Business Requirements
- Freshdesk API integration with WordPress and WooCommerce
- Update custom fields in contact based on what is purchased
- Create a new ticket in certain circumstances
- Create the contact in Freshdesk.
Solutions
DevStitch successfully integrated Freshdesk into the WooCommerce website of a pediatric sleep consultancy. By linking purchase information to the Freshdesk account, we created a seamless customer support experience. This integration allows for efficient tracking of customer interactions, inquiries, and order history, enabling the consultancy to provide timely and personalized assistance to their clients.
RESULTS
High-performant and Interactive Website
A successful integration of freshdesk into Woocommerce website.
